Tri-Lift NC, Inc. is proud to announce that we have been awarded the “Gold Level” Award for aftermarket excellence by UniCarriers Americas for 2014.
UniCarriers Americas dealerships that participate in the Aftermarket Excellence Program strive to achieve challenging performance standards across eight categories. Among them are:
- Business Planning
- Employee Competency
- Customer Satisfaction.
As a result, dealerships become more successful by providing their customers with:
- Skilled Technical Service
- More Efficient Work Order Processing and Billing
- Higher Overall Quality Products and Services.
UniCarriers Americas introduced its Aftermarket Excellence Program in 2014, replacing the Service Excellence Program Advertisement that was established in 1995. With AEP, program requirements are even more challenging. The program incorporates comprehensive parts metrics, giving dealers the tools to create a foundation on which to build a solid aftermarket offering and strong parts and service teams.
This award is indicative of the level of employees Tri-Lift hires, combined with the training we provide, to give our customers the very best experience every time they contact us for equipment, service, rentals, parts or training. We are all very proud to have received this recognition by UniCarriers America.
|Tri-Lift NC, Inc. Service Administration Team|
|From Left: Kim Newnam-Service Administrator, Don Caviness-Corporate Service Manager, Kelly Jones-Corporate Service Coordinator, Candace Brown-Service Administrator|