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Tri-Lift Industries Aftermarket Support

Integrity. Commitment. Professionalism.

We understand that our job begins when you take delivery of your forklift or other materials handling equipment. It’s one thing to help you spec the right equipment for the job, but it’s another to make sure that your equipment continues to operate three years from now, as it did the day it was delivered. Our three driving principles of service are:

We understand that when we take care of your operation and its needs, we establish trust and confidence in our relationship. This allows you to focus on your business, knowing that all facets of your material handling service, parts, rentals, and training are being handled consistently with your goals and objectives.

When you work with Tri-Lift NC, Inc., you work with a company that makes integrity part of our mission, treating you the way we want to be treated.

All of our employees are committed to our core values, mission, and our vision.

Values like continual improvement, reliability, honesty, and improving knowledge help us improve ourselves, our company, and our customers’ operations.

We welcome the opportunity to demonstrate our pledge to these values. We look forward to confirming your decision in choosing Tri-Lift NC, Inc. as your material handling equipment partner.

At all times, we will be reliable, consistent and we will constantly strive to improve our knowledge and capabilities.

When you work with Tri-Lift NC, Inc., you partner with a team of professionals who understand that helping you achieve your operational objectives is our priority.

We aren’t happy unless you’re happy with the experience you have with Tri-lift NC, Inc. We are your professional source for materials handling products and services.

Repair, Service and Maintenance

  • Capable and well-trained technicians - Not only do our technicians receive factory training for our respective brands, but we also provide additional training to our technicians to ensure efficient and complete repairs every time.
  • Well-stocked service vans - We keep track of the most widely used parts, and we stock as many of them as we can on each of our service vehicles. This minimizes travel time, reduces repair time, and improves your productivity. We have the highest on-shelf parts available in the region.
  • We take advantage of technology - Our vans are dispatched and monitored using GPS technology. Our technicians use laptop computers to diagnose systems, look up parts, and communicate with our branches.
  • A wide variety of maintenance programs - No two customers are the same. We offer everything from 24-hour emergency service to planned maintenance programs, full maintenance programs, and complete fleet management.
  • We service all makes and models - Whether you have 100 forklifts of the same brand or a mixed fleet of 10 different brands, you can count on us to get all the repairs done professionally and quickly.
  • An eye on safety - Our technicians are trained to detect potential safety issues long before they become major problems for your employees and facility.

breakdown/Shop Service

If there is something wrong with your forklift or aerial lift and you need a technician to come out and fix your problem.

After Hours breakdown service also available for emergency repair requests! Our service technicians can be on call at any time, day or night, that your facility needs them. After hours service requires a minimum of 4-hours billable time but when it comes to being down all night or all weekend, 4 hours is only a drop in the bucket to what can be lost in production. Call and ask about our additional service packages today.

Planned Maintenance

This is a service program in which inspections, minor adjustments, lubrications, oil changes and replacement of filters are preformed on a scheduled and systematic basis. This is the key to maintaining a low-cost, long life lift fleet.

  • Customer Service Representative personally assigned to your account
  • Dedicated PM Technician personally assigned to your account
  • 98% Planned Maintenance Completion Rate
  • No Travel Charges
  • Line Cards
  • Computerized PM Program
  • Flat Labor Rate
  • The OEM / Tri-Lift, NC Connection
  • Hazardous Waste Disposal
  • No Cost Equipment and Application Survey

Full Maintenance

These packages take the hassle out of lift truck maintenance- allowing you to concentrate on your business while we take care of your lift trucks. These can be customized to your fleets needs and size.

  • Forklift Brake Jobs
  • Forklift Mast Repair
  • Forklift Engine Rebuild/Replacement
  • Forklift Transmission Rebuild/Replacement
  • Paint Jobs
  • On-Site Tire Pressing
  • Exhaust (Carbon Monoxide) Testing
  • Full Battery Service (See Industrial Battery Page)

Parts

Whether you need an OEM part, aftermarket, refurbished, or remanufactured part, we will find the right part for your needs. As a servicing dealer, we know the differences between parts suppliers and choose partners with the highest quality parts for your equipment.

Not just forklift parts

Our parts professionals can source parts for aerial lifts, utility vehicles, burden carriers, and other types of equipment found in your facility.

Nationwide Resources

Our network of suppliers gives us instant access to tens of thousands of parts to find that hard-to-find part quickly.

Parts for all makes and models

Regardless of the forklift brand you operate, you can count on us to find all the parts you need.