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New Parts Associate Opportunity – Charlotte, North Carolina

Apply to: rjarrett@tri-liftnc.com


Tri-Lift will be THE trusted long-term material handling partner in the market. Our purpose is to enable our customers to achieve their goals utilizing our experience, honest communications and customized solutions. We are driven by our commitment to quality, integrity and dedication to our core values.


Tri-Lift will deliver proven industry leading products and services designed to enhance our customer’s business. Our stakeholders, customers, employees, manufacturers and community will benefit from the collective knowledge and passion of our entire team. We will help inspire, educate and problem solve for our customers in a manner unmatched in the market.


Trust/Integrity – Do the right thing.

Passion – Must possess a positive attitude, energy and a commitment to the mission and vision.

Professional – At all times we will be reliable, consistent and have a constant desire to improve our knowledge and capabilities.

Team – Work as one.


The position of Parts Associate is responsible for parts sales directly to customers and technicians and all aspects of warehouse functions including the receiving, storing, handling, shipping and preparing of product for customer delivery while maintaining the warehouse in a safe and orderly fashion.

Duties & Responsibilities:

The following responsibilities are subject to change according to workload and changes within the dealership.

Additional duties or job functions that can be performed may be required as deemed necessary by your branch parts manager or corporate parts manager.

  • Make outgoing Phone sales/Cold Calls procuring new customers and business for Parts Department. Pass on any leads obtained for other departments (Sales, Service, Rental, Training, Allied)
  • Assist technicians/customers at rear counter with parts needs.
  • Document all incoming and outgoing parts filed for warranty, properly tag and store until called for return.
  • Ship all warranty parts for both parts and service to vendors and submit tracking information to appropriate department.
  • Process quotes for both internal and external customers.
  • Receives material coming into the building by vendors, customers, or other warehouses accurately and promptly.
  • Verifies the quantity and description of materials received by checking merchandise against the packing list.
  • Examine incoming shipments, reject damaged items. Appropriately report/record any discrepancies.
  • To accurately place materials on shelves, in racks or other designated storage areas in an orderly manner.
  • Enter quantity received against the purchase order in the computer system and print back order and inventory stock put away list.
  • Attaches identifying tag or labels to materials
  • Assembles and fills orders to be shipped to customers.
  • Preparation of all shipping documentation.
  • Review all orders to determine if they were picked correctly.
  • Ensure warehouse/equipment is maintained on a regular basis.
  • Safely operate all the necessary equipment in work area.
  • To accurately identify and count stock materials as listed on the cycle count list.


  • Solid reading skills – must be able to read orders/match orders on shipping tickets to items picked.
  • Basic math skills and reasoning skills.
  • Ability to understand and execute instructions.
  • General understanding of the warehouse and footprint
  • Basic Computer Skills

Physical Requirements:

  • Able to move/lift up to 50 lbs. unassisted
  • Able to withstand temperatures in a typical warehouse environment
  • Standing, walking, lifting, pulling and pushing
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

TYPICAL WORK SCHEDULE: The typical work schedule is as follows.

Monday-Friday 8:00 am to 5:00 pm

KEY PERFORMANCE INDICATORS: these are key indicators that will be maintained and managed by the Corporate Parts Manager for the department and all personnel.

– Same day Check in of all orders

– Same day return of warranty parts

– 24-hour processing of OEM service quotes and 48-hour processing of all Other OEM quotes.

– Weekly Parts Cycle Counts

– Freight Recovery

– Warehouse House Cleaning

– Individual Parts Sales Goals

– Cold Calling Log

– Parts Growth


  • Competitive Compensation and PTO
  • Company Uniforms
  • 401(k) Plan that Matches 4%
  • Medical, Dental and Vision insurance
  • Company Paid Short and Long-term Disability
  • Company Paid Life Insurance with Additional Purchase Options