New Parts Associate Opportunity – Charlotte, North Carolina
Apply to: firstname.lastname@example.org
Tri-Lift will be THE trusted long-term material handling partner in the market. Our purpose is to enable our customers to achieve their goals utilizing our experience, honest communications and customized solutions. We are driven by our commitment to quality, integrity and dedication to our core values.
Tri-Lift will deliver proven industry leading products and services designed to enhance our customer’s business. Our stakeholders, customers, employees, manufacturers and community will benefit from the collective knowledge and passion of our entire team. We will help inspire, educate and problem solve for our customers in a manner unmatched in the market.
Trust/Integrity – Do the right thing.
Passion – Must possess a positive attitude, energy and a commitment to the mission and vision.
Professional – At all times we will be reliable, consistent and have a constant desire to improve our knowledge and capabilities.
Team – Work as one.
The position of Parts Associate is responsible for parts sales directly to customers and technicians and all aspects of warehouse functions including the receiving, storing, handling, shipping and preparing of product for customer delivery while maintaining the warehouse in a safe and orderly fashion.
Duties & Responsibilities:
The following responsibilities are subject to change according to workload and changes within the dealership.
Additional duties or job functions that can be performed may be required as deemed necessary by your branch parts manager or corporate parts manager.
TYPICAL WORK SCHEDULE: The typical work schedule is as follows.
Monday-Friday 8:00 am to 5:00 pm
KEY PERFORMANCE INDICATORS: these are key indicators that will be maintained and managed by the Corporate Parts Manager for the department and all personnel.
– Same day Check in of all orders
– Same day return of warranty parts
– 24-hour processing of OEM service quotes and 48-hour processing of all Other OEM quotes.
– Weekly Parts Cycle Counts
– Freight Recovery
– Warehouse House Cleaning
– Individual Parts Sales Goals
– Cold Calling Log
– Parts Growth